General Questions

How Long Will My Order Take?

We endeavor to deliver ordered products within 3-5 working days within the island of Ireland, where this is practical. However, products are subject to availability and delays may occur that are outside of our control. Any dates specified for delivery are therefore approximate only. There may also be a delay to this estimate during public holidays.

Unfortunately we no longer ship to the UK.  

Can I Get A Refund?

HairBrush.ie want you to be 100% satisfied with any purchase order placed with us. In the event that you experience difficulty with any of our products, we will be happy to help. You have a statutory right to a 7 day cooling-off period when purchasing online, which begins on the day that the product is received. 

If you are not completely satisfied with your order, we will gladly offer a refund on any unwanted goods less the cost of sending the item to you when the items are returned to us with 30 days from date of delivery.

The products must be received by us in the same condition as you received them. Returned items should be packed up carefully with their original packaging and any free samples and/or free gifts received along with a completed returns form.

What shampoo should I use for oily/greasy hair?

We would recommend to use Semi Di Lino Balancing Low Shampoo as this will gently cleanse your scalp.

How much shampoo should I use?

When using professional products, always remember these products contain more essential ingredients then supermarket brands. We would recommend to use no more then a €1 size, always rub it into your hands first and then evenly dispute through your hair. Your first shampoo, you may not get a lot of suds because this is working at getting any dirt or product build up out. Your second shampoo is when you will get all the suds as this is cleaning your hair after build up has been removed.

How long should I expect to take Annutri Grow It for before seeing results?

Hair growth has a very particular cycle, and when this is disturbed the hair becomes weak, damaged and resistant to normal growth. Many external and internal factors can disrupt the Hair Growth Cycle including over styling, hormonal changes, stress, the aging process, poor nutrition, genetics etc. A disruption to the normal Hair Growth Cycle can cause both increased shedding and slower, weaker regrowth, leading to thin and wispy hair. Supporting this Hair Growth Cycle is important to help with normal hair growth. Therefore we recommend that people take it for 6 months or more in order to give the nutrients in Grow It a chance to work along with a healthy balanced diet and lifestyle. Many users notice a difference in 3 to 4 months.

Cannot Brush Hair After Washing

Before you wash your hair make sure to brush your hair and get out any tangles that may be there.

After shampooing you hair make sure to apply conditioner to the mid lengths and ends and comb through with either a Wide Tooth Comb ( https://hairbrush.ie/product/wet-brush-go-green-comb/ ) or a Wet Brush. When you are finished avoid scrubbing hair with the towel, instead gently squeeze water out.

Cannot brush hair when wet?

Hair is at it’s weakest when wet, before brushing your wet hair always use a Leave-In conditioner this not only adds benefit but also will help detangle alongside your Wet Brush.

How to Brush Hair?

When brushing your hair always start from the bottom, if you have a lot of hair you can do this in sections. Start from the bottom and work your way up, rather then pull hair through from the root and cause damage.

How to Clean a Hairbrush?

When cleaning your Wet Brush, gently roll you hand across the bristles to get out the majority of hair. Then using a pin tail comb remove any hair that’s left. Check out our video demonstration.

https://www.instagram.com/p/CMmx2eNnWlt/?utm_source=ig_web_copy_link

how to wash hair brush?

After removing all hair, fill a bowl with soapy water, you can use a few
drops of cleansing shampoo for this. Submerge hairbrush into water for 3 – 5
minutes. If you have an extremely dirty brush you can also use a tooth brush to
help clean. Then rinse with cold water. Then leave brush to dry, bristles down
on top of a clean towel.

How to Disinfect hair brush?

After removing all hair, fill a bowl with warm water and Milton (sanitising agent). Submerge hairbrush into water for minimum 15 minutes. Then rinse with cold water. Then leave brush to dry, bristles down on top of a clean towel

How to brush hair extensions

When brushing you hair extensions always start from the bottom, if you have a lot of hair you can do this in sections. Start from the bottom and work your way up, rather then pull hair through from the root and cause damage. Make sure to still brush your root area to avoid matting.

What hair brush is best for curly hair?

Our Wet Brush Flex Dry are amazing for curly hair as curly hair should only ever be brushed when combing through conditioner and before styling, after that it is better to just finger wave.

What hair brush is best for thick hair?

Wet Brush Paddle & Wet Brush Flex Dry Paddle, are the same amazing bristles just slightly bigger to get through faster.

What hair brush is best for fine hair?

Wet Brush Original Detangler

What hair brush is good for curly hair?

Our Wet Brush Flex Dry are amazing for curly hair as curly hair should only ever be brushed when combing through conditioner and before styling, after that it is better to just finger wave.